Sales, Service & Customer Service Assistant

Date Posted: 24/11/2021
Rate of Pay: £NEG
Type: Permanent
Location: Leiston
Reference: LJS3332

Job Description

Welcome to Staffbank Recruitment.


We have the pleasure of working with a small business based in Leiston who are looking for a Sales, Service and Customer Service Assistant.


Initially the role is offered on a a part-time basis with the possibly of leading to a full-time position. Working hours: Monday – Wednesday 8:30am – 5pm.


You will need to have an analytical approach with the confidence to input and develop ideas. Not afraid to ask questions, keen to take on responsibility and be flexible to take on a variety of tasks. You will also need a good level of creativity, presentational and organisational skills.


The role involves providing sales, customer service, marketing, and administrative support for a small friendly office.  Duties include working closely with suppliers, raising customer quotations, dealing with customer complaints, monitoring market trends, market research and competitor activities, assist in developing sales strategies, prepare new marketing projects/mail shots, telesales, attending exhibitions and conferences, management of social media platforms and general maintenance of website.


We are looking for a person with:


  • Previous Sales experience.
  • Experience and understanding of Social Media Platforms.
  • Excellent communication and organisational skills.
  • Flexibility within the role and a can-do attitude is essential.
  • Ability to multi-task and prioritise work, be computer literate with experience of using Microsoft Office packages.
  • Confidence to work on own initiative as well as part of a team.
  • Good understanding of databases; knowledge of Microsoft Access is an advantage.
  • Sage Line 50 Accounts experience (an advantage, but not essential as full training offered).
  • Team player with a professional approach and easy-going personality.


For an informal chat, please call Louise on 01473 216400 or send in your CV ASAP.  We look forward to hearing from you soon.


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